From paper-based processes to digital performance across wholesale distribution.
GT Product Sales is a wholesale product distribution company that supplies a wide range of goods to retail and commercial customers. With a fleet of delivery vehicles covering extensive routes, the company handles high volumes of orders that need to be picked, packed, and delivered accurately every day.
For years, GT Product Sales operated using traditional paper-based systems -- printed run sheets, handwritten delivery confirmations, and manual record-keeping. While these methods worked at a smaller scale, the company's growth exposed the limitations of running a modern distribution business on paper.
GT Product Sales was running their entire delivery operation on paper. Drivers carried printed run sheets, collected handwritten signatures on delivery dockets, and returned paperwork to the office at the end of each day. This created several serious problems.
Paper dockets were frequently lost, damaged, or illegible. When a customer disputed a delivery, there was often no reliable proof that the goods had been delivered. Route planning was done by hand each morning, consuming valuable time and resulting in sub-optimal sequences. The lack of digital records also meant that management had limited visibility into fleet performance and delivery accuracy.
GT Product Sales needed a complete digital transformation of their delivery workflow. The solution had to replace paper run sheets with optimized digital routes, replace handwritten signatures with electronic proof of delivery, and give management real-time visibility into where their fleet was and how deliveries were progressing. Critically, the system needed to be simple enough for their drivers -- many of whom had used paper for their entire careers -- to adopt quickly and confidently.
GT Product Sales implemented Locate2u to digitize their entire delivery operation from planning through to proof of delivery. Route optimization replaced manual planning, automatically generating efficient delivery sequences for each driver based on order locations, priorities, and vehicle capacity.
Electronic proof of delivery replaced paper dockets entirely. Drivers now capture signatures, photos, and delivery notes on their mobile devices, and the information is instantly available to the office team. Fleet management features provide a real-time dashboard showing every vehicle's location and delivery progress throughout the day.
Each morning, the dispatch team imports the day's orders into Locate2u and runs the route optimizer. Within minutes, every driver receives an optimized route on their mobile device -- no more printing and distributing paper run sheets.
At each delivery stop, the driver marks the order as complete, captures a photo of the delivered goods, and collects an electronic signature from the recipient. All data syncs instantly to the Locate2u dashboard, giving the office team a live view of completed and pending deliveries. At the end of each day, every delivery has a complete digital record that can be accessed at any time.
The digital transformation has delivered measurable improvements across every aspect of GT Product Sales' delivery operations.
"Moving from paper to Locate2u was one of the best decisions we have made. Our drivers picked it up quickly, our delivery accuracy has improved significantly, and we finally have proper records for every single delivery we make."