Last Mile Delivery + Epicor

Last Mile Delivery Software for Epicor

Epicor tracks your manufacturing from raw materials to finished goods. But when you deliver directly to customers, Epicor has no tools for the final mile. Locate2u adds route optimization, driver tracking, and proof of delivery -- turning your production ERP into a complete order-to-doorstep system.

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Integration Overview

Epicor tracks production. Locate2u handles the delivery.

Epicor is built for manufacturers -- managing production scheduling, shop floor operations, material requirements planning, and quality control. It excels at turning raw materials into finished goods ready for shipment. For manufacturers selling through distributors, this is where the Epicor workflow ends.

But a growing number of manufacturers are now delivering directly to consumers (DTC). This requires a completely different set of tools: multi-stop route optimization for delivery vans, mobile apps for drivers making 30-50 stops per day, customer-facing tracking pages with live ETAs, and proof of delivery at every doorstep. Locate2u provides this entire last mile layer, connected to Epicor's order and shipment data.

Pain Points

Why manufacturers need more than Epicor for DTC delivery

When manufacturers start delivering directly to consumers, they discover that their production ERP was never built for the chaos of last mile delivery -- high volumes, tight windows, and demanding customers.

Production ERP Meets Consumer Expectations

Epicor was built for B2B manufacturing workflows. When you start delivering to consumers who expect Amazon-like tracking, ETA notifications, and flexible delivery windows, Epicor has nothing to offer. The gap between manufacturing precision and consumer delivery expectations is enormous.

No Route Optimization for Delivery Vehicles

Epicor manages production scheduling brilliantly but has zero concept of delivery route optimization. Without it, your delivery vehicles follow inefficient paths, waste fuel, and complete far fewer deliveries per day than they should. This makes DTC delivery unprofitable.

No Proof That Products Were Delivered

Epicor marks orders as shipped. But without proof of delivery, you cannot confirm the customer actually received the product. This creates disputes, chargebacks, and inventory reconciliation problems. A signed delivery docket in a filing cabinet is not a scalable solution.

Heavy Product Delivery Complexity

Manufacturers often deliver heavy, bulky, or fragile products that require specific vehicles and handling procedures. Epicor tracks product specifications but cannot factor weight limits, vehicle types, or special handling into delivery route assignments.

How It Works

From Epicor production line to customer doorstep

Connect

Link Epicor Kinetic to Locate2u via REST API. When a sales order or shipment is ready for delivery, it flows into Locate2u with the customer address, product details, weight, and any special handling instructions from the Epicor order.

Optimize

Locate2u groups Epicor shipments by delivery area, matches them to appropriate vehicles based on weight and handling requirements, and optimizes multi-stop routes. Heavy item deliveries go on capable vehicles; standard items are batched for maximum efficiency.

Deliver

Drivers follow optimized routes on the Locate2u app with product-specific delivery instructions from Epicor. Customers receive live tracking. At each stop, drivers capture proof of delivery that syncs back to the Epicor order record.

Last Mile Features

DTC delivery capabilities that extend Epicor

Route Optimization

Optimize delivery routes from your Epicor facility to customer locations. Factor in vehicle weight limits, product dimensions, delivery windows, and traffic conditions to build the most efficient routes for your manufacturing delivery fleet.

Customer Notifications

Give your DTC customers a modern delivery experience. Automated SMS and email notifications with branded tracking pages transform a manufacturing-to-consumer delivery into a professional, trackable event.

Delivery Time Windows

Schedule deliveries around customer availability. Particularly important for heavy or bulky manufactured products that require someone to be home to receive them. Reduce failed deliveries and redelivery costs.

Driver Mobile App

Drivers get optimized routes with turn-by-turn navigation, product-specific handling instructions from Epicor, and one-tap proof of delivery. Special delivery notes -- "fragile," "requires assembly," "leave at side door" -- appear on the driver's screen at each stop.

Real-Time GPS Tracking

Live fleet map for your manufacturing delivery vehicles. Know where every driver is, which Epicor orders have been delivered, and which are in transit. Essential visibility for operations teams managing DTC delivery alongside production schedules.

Proof of Delivery

E-signatures, photos of delivered products, and condition documentation at every stop. Critical for manufactured goods where delivery condition matters. POD records sync back to Epicor, closing the order lifecycle from production to confirmed receipt.

FAQ

Epicor last mile delivery questions

No. Epicor is a manufacturing ERP focused on production planning, shop floor management, and supply chain operations. While Epicor manages the manufacturing process from raw materials to finished goods, it does not include last mile delivery tools such as multi-stop route optimization, GPS driver tracking, customer delivery notifications, or mobile proof of delivery. Manufacturers using Epicor who deliver directly to customers need Locate2u to manage the delivery leg.

Locate2u connects to Epicor Kinetic through REST API. Sales orders or shipment records from Epicor are imported into Locate2u as delivery stops. When deliveries are completed, delivery status, proof of delivery data, and timestamps flow back to Epicor to update the corresponding order and shipment records.

Manufacturers are increasingly bypassing retail distribution to deliver directly to end consumers (DTC) because it offers higher margins, direct customer relationships, and faster fulfillment. However, DTC delivery requires last mile logistics capabilities that manufacturing ERPs like Epicor were never designed to provide -- route optimization, customer tracking, and doorstep delivery management.

Yes. Locate2u supports vehicle capacity constraints including weight limits, volume restrictions, and special handling requirements. When Epicor order data includes product dimensions and weights, Locate2u factors these into route optimization to ensure vehicles are not overloaded and stops are assigned to appropriately equipped vehicles.

Yes. Locate2u integrates with Epicor Kinetic (formerly ERP 10), Epicor Prophet 21 for distribution, and Epicor Eclipse for electrical and plumbing distributors. The integration pulls shipping and delivery order data from whichever Epicor product your business uses and manages the last mile delivery execution.