Last Mile Delivery + Infor

Last Mile Delivery Software for Infor

Infor handles manufacturing and distribution -- moving products from factory floor to distribution center. But distribution ends at the dock. The last mile from your DC to the customer's door is a different operational challenge requiring route optimization, driver tracking, and customer communication. Locate2u bridges that gap.

Request Access Book a Demo

Integration Overview

Infor manages the warehouse. Locate2u manages the doorstep.

Infor is a leading ERP for manufacturing and distribution industries. Infor WMS optimizes warehouse operations, Infor SCM handles supply chain planning, and Infor CloudSuite Distribution manages wholesale and distribution workflows. These systems work together to ensure products move efficiently from production to warehouse shelves.

But when a product needs to reach an individual customer or retail location, the operational model changes completely. Last mile delivery requires tools Infor does not offer: routing algorithms that optimize 50-stop delivery runs, mobile apps that guide drivers turn-by-turn, customer notification engines that send live ETAs, and proof of delivery capture at every stop. Locate2u connects to Infor to extend your supply chain visibility all the way to the customer's doorstep.

Pain Points

Where Infor's distribution management ends

Infor moves goods from factory to warehouse with precision. But the journey from warehouse dock to individual customers requires entirely different tooling.

Distribution Stops at the Dock

Infor WMS tracks inventory locations, picking workflows, and outbound staging. But once a pallet is loaded onto a delivery vehicle and leaves the dock, Infor has no way to track it. The gap between "shipped" in Infor and "received" by the customer is completely unmanaged.

No Multi-Drop Route Optimization

Manufacturers and distributors running Infor increasingly deliver to individual customers rather than just retail locations. These multi-drop runs with 20-60 stops per driver need route optimization that accounts for traffic, time windows, and vehicle types -- capabilities outside Infor's scope.

No End-Customer Communication

Infor communicates between business systems. It does not send consumer-facing delivery notifications, tracking links, or ETA updates. End customers receiving deliveries from Infor-powered distributors have no visibility into when their order will arrive.

Delivery Confirmation Gap

Infor marks shipments as dispatched but cannot confirm actual delivery. Without proof of delivery syncing back to the ERP, the gap between shipped and received causes invoice disputes, inventory discrepancies, and customer complaints that are difficult to resolve.

How It Works

From Infor distribution center to customer doorstep

Connect

Link Infor to Locate2u via ION API Gateway. Outbound shipment records and distribution orders flow into Locate2u as delivery stops with customer addresses, delivery windows, item details, and special handling requirements.

Optimize

Locate2u groups shipments by geography and vehicle type, then optimizes multi-stop routes across your delivery fleet. Heavy items go on appropriate vehicles, time-sensitive deliveries are prioritized, and every route is sequenced for minimum drive time.

Deliver

Drivers execute routes on the Locate2u app with navigation and stop details from Infor. Customers receive live tracking and ETA alerts. Delivery confirmation, POD records, and exception data sync back to Infor for order closure and customer service.

Last Mile Features

Last mile tools that extend Infor to the doorstep

Route Optimization

Optimize multi-drop delivery routes from Infor distribution centers. Factor in vehicle capacity, product weight, delivery windows, and live traffic conditions to build the most efficient routes for your fleet.

Customer Notifications

Give your end customers delivery visibility they have never had before. Automated SMS and email notifications with branded tracking pages and live ETAs turn distribution deliveries into a modern delivery experience.

Delivery Time Windows

Honor customer-requested delivery windows from Infor orders. Whether it is a morning-only receiving dock or a residential delivery after 5pm, the route engine ensures each stop is reached within the promised window.

Driver Mobile App

Delivery drivers get optimized routes, navigation, and stop-by-stop details from Infor order data on the Locate2u app. One-tap proof of delivery with photo and signature capture eliminates paper delivery dockets.

Real-Time GPS Tracking

Extend Infor's supply chain visibility to the final mile with live GPS tracking of every delivery vehicle. Dispatchers and warehouse managers see delivery progress in real time, bridging the visibility gap from dock to door.

Proof of Delivery

Capture digital signatures, geotagged photos, and delivery notes at every stop. POD data syncs to Infor, closing the loop between shipment dispatch and confirmed customer receipt -- eliminating disputes and enabling accurate invoicing.

FAQ

Infor last mile delivery questions

Infor excels at manufacturing, warehouse management, and distribution operations. Infor WMS manages inventory and warehouse workflows, and Infor SCM handles supply chain planning. But distribution in the Infor context means moving goods from factory to distribution center or between facilities. The final mile from distribution center to end consumer is a different operational challenge that Infor does not address. Locate2u fills this gap.

Locate2u connects to Infor through Infor ION API Gateway or direct REST API integration. Outbound shipment records from Infor WMS or distribution orders from Infor SCM are imported into Locate2u as delivery stops. Delivery completion data -- timestamps, proof of delivery, exception codes -- flows back to update the corresponding Infor records.

Locate2u integrates with Infor CloudSuite Distribution, Infor CloudSuite Industrial (SyteLine), Infor M3, and Infor WMS. The integration pulls delivery order data from whichever Infor product manages your outbound shipments and pushes delivery completion data back for order closure and reporting.

Yes. Locate2u supports multi-origin routing across multiple Infor distribution centers. Orders from different facilities are automatically grouped by origin, and routes are optimized independently for each location. Drivers are assigned based on their home facility, and route optimization accounts for the unique geography around each distribution center.

Manufacturers and distributors that use Infor for their core operations and deliver products directly to end customers or retail locations. This includes food and beverage distributors, building materials suppliers, industrial parts distributors, and any manufacturer that has moved to a direct-to-consumer delivery model and needs last mile route optimization and tracking.