Proof of Delivery + Infor

Proof of Delivery Software for Infor

Infor tracks every item from warehouse receipt through pick, pack, and ship. But the moment goods leave the loading dock, there is no confirmation that they actually arrived at the customer. Warehouse teams cannot verify delivery, and customer claims of missing shipments go unresolved. Locate2u captures e-signatures, photos, and GPS proof at the customer door and syncs it back to Infor -- closing the loop between shipment and delivery.

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Infor Ships the Order. Locate2u Confirms the Delivery.

Infor is built for distribution and manufacturing companies that move physical goods. Whether you use Infor CloudSuite Distribution, Infor M3, or Infor LN, the system excels at warehouse management, order processing, and shipment creation. The problem is what happens after the shipment leaves your facility.

Infor creates the shipment record, prints packing slips, and loads the truck. From that point forward, visibility drops to zero. Did the customer receive the goods? Were they in good condition? Who signed for them? Infor does not know. Locate2u fills this gap by capturing digital proof of delivery at the customer location and pushing it back into the Infor shipment record via ION, giving your warehouse and finance teams end-to-end delivery confirmation.

Infor records: Shipments, Sales Orders, Customer Orders, WMS Outbound
Integrates via Infor ION API and Infor OS platform
Works with CloudSuite Distribution, M3, LN, and Infor WMS

The Problem

Shipped Does Not Mean Delivered

Distribution companies using Infor process hundreds of shipments daily. But without proof of delivery flowing back into the system, the last mile remains a black box that generates disputes, write-offs, and customer frustration.

Warehouse Cannot Confirm Arrival

Your warehouse team picks, packs, and ships with precision using Infor WMS. But once the truck leaves the dock, they have no way to confirm the goods arrived at the customer. If the customer calls to say a pallet is missing, the warehouse cannot verify the claim because there is no delivery evidence in the system.

Short Delivery Claims Cost Thousands

Customers claim they received fewer items than the packing slip showed. Without photo evidence and item-level barcode verification at the point of delivery, you cannot prove otherwise. Distribution companies absorb these costs as write-offs, eroding margins on already thin-margin products.

Manual Delivery Tracking Is Unreliable

Drivers call dispatch to report deliveries. Dispatch updates Infor manually. Details get lost, timestamps are approximate, and there is no evidence trail. When you audit delivery performance, the data in Infor reflects what someone typed, not what actually happened at the customer site.

No Visibility for Customer Service

When a customer calls asking about their delivery, your team checks Infor and sees "Shipped." That is all they can tell the customer. There is no photo showing where goods were left, no signature confirming who received them, and no GPS proof that the driver went to the right address.

How It Works

From Customer Dock to Infor Shipment Record

Capture at the Customer

The driver arrives at the customer site and opens the Locate2u app. They scan item barcodes to verify quantities, capture the receiving manager's e-signature, photograph the delivered goods at the dock, and the app records GPS and timestamp data automatically.

Sync to Infor via ION

Locate2u pushes the proof data to Infor through the ION API. The shipment record is updated with delivery confirmation: who received the goods, when, where, how many items were verified, and links to the signature and photo evidence.

Close the Loop

The Infor shipment record now shows confirmed delivery with evidence. Your warehouse team can see that what they shipped was received. Finance can invoice with confidence. Customer service can pull up proof in seconds when a question arises.

POD Capabilities

End-to-End Delivery Verification for Infor

E-Signatures

The receiving person signs on the driver's device. The signature is linked to the Infor shipment record, providing auditable proof that an authorized person accepted the goods at the customer facility.

Photo Capture

Drivers photograph pallets, cartons, and individual items at the customer dock. Geotagged, timestamped photos prove the goods arrived and document their condition at the moment of handoff.

GPS Timestamps

Each POD capture includes exact GPS coordinates and server-verified time. This confirms the driver was at the customer's facility when the delivery was recorded, matching the ship-to address in Infor.

Barcode Scanning

Scan every item or pallet at delivery to verify against the Infor shipment manifest. Barcode matching confirms the correct products were delivered in the correct quantities, eliminating short-delivery disputes.

Custom Forms

Build receiving checklists that match your industry: pallet condition assessment, seal verification for tamper-evident loads, or temperature logs for cold chain deliveries. Form data syncs to Infor as structured fields.

Real-Time Infor Sync

POD data reaches Infor via ION in real time. Shipment records update as drivers complete deliveries. No overnight batch jobs, no manual data entry. Your Infor system reflects actual delivery status as it happens.

FAQ

Frequently Asked Questions

Locate2u connects to Infor via the Infor ION API and Infor OS integration platform. When a driver captures proof of delivery, the data flows into the corresponding shipment or order record in Infor CloudSuite, Infor M3, or Infor LN. The delivery status updates with signature, photo, and GPS evidence attached.

Locate2u integrates with Infor CloudSuite Distribution, Infor M3 (for manufacturing and distribution), Infor LN (for complex manufacturing), and Infor WMS. The integration uses Infor ION as the middleware layer, ensuring compatibility across the Infor product family.

Yes. That is precisely the gap Locate2u fills. Infor tracks inventory from receipt through warehouse to shipment, but once goods leave the dock, there is no confirmation of customer receipt. Locate2u captures signed, photographic, GPS-verified proof at the customer location and pushes it back to the Infor shipment record.

Distribution companies process hundreds of deliveries daily. Without digital POD, warehouse teams cannot confirm that what was shipped actually arrived. Customer claims of missing or short deliveries cannot be verified. Locate2u gives distributors item-level delivery verification with barcode scanning, photo evidence, and signed receipts that sync back to Infor.

Yes. Infor WMS manages warehouse operations through pick, pack, and ship. Locate2u extends that chain to the last mile, capturing delivery confirmation at the customer door. The proof data links back to the WMS shipment record, giving your warehouse team end-to-end visibility from shelf to customer.