Proof of Delivery + Odoo

Proof of Delivery Software for Odoo

Odoo Inventory marks deliveries as "Done" when the driver clicks a button -- but that captures zero evidence. No photos, no signatures, no GPS proof. The "Done" status means your team said it was delivered, not that the customer confirmed it. Locate2u adds the missing proof layer: e-signatures, photos, and GPS timestamps that sync back to Odoo, so every delivery has verifiable evidence attached.

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Odoo Says "Done." Locate2u Shows the Proof.

Odoo is a powerful, modular ERP that handles sales, inventory, invoicing, and more. The Odoo Inventory module manages delivery orders through a simple workflow: Ready, Assigned, Done. The problem is that the transition to "Done" requires nothing more than clicking a button or scanning a barcode at the warehouse. There is no customer-side confirmation.

For growing businesses using Odoo, this gap matters. When a customer says they never received the order, your Odoo system shows "Done" but offers no proof. There is no signature image to show, no photo of the delivered goods, no GPS data proving the driver was at the right address. Locate2u fills this gap completely, giving your drivers the tools to capture real proof and automatically updating the Odoo delivery record with that evidence.

  • Odoo models: stock.picking, sale.order, account.move, ir.attachment
  • Integrates via Odoo XML-RPC and JSON-RPC APIs
  • Works with both Odoo Community and Enterprise editions
ODOO DELIVERY ORDER WH/OUT/00142 Customer: Atlas Co Status: Done Evidence: NONE (driver clicked button) vs ODOO + LOCATE2U POD WH/OUT/00142 Status: Delivered + Verified Signature + Photo + GPS + Time Signed by: L. Chen, Atlas Co What Locate2u Captures and Syncs to Odoo Signature Photo GPS -33.87, 151.21 Time 14:34 UTC All evidence stored as ir.attachment records on the Odoo delivery order Accessible from Sales, Inventory, and Invoicing modules
The Problem

Clicking "Done" Is Not Proof of Delivery

Odoo's delivery workflow relies on self-reported status changes. When your team marks a delivery as Done, there is no customer verification, no photo, no GPS confirmation. That creates real business problems.

No Customer Verification

The "Done" status in Odoo is set by your driver or warehouse team, not by the customer. If a customer later claims they did not receive the delivery, your Odoo record proves nothing. It only shows that someone in your organization marked it as complete. There is no independent customer confirmation.

No Photo Evidence

Odoo has no built-in mechanism for drivers to capture photos at delivery. When a customer says goods arrived damaged or at the wrong location, you have no visual evidence to review. You rely entirely on the driver's memory and word, which is not defensible in a dispute.

No GPS or Signature Proof

Without GPS data, you cannot prove the driver was at the delivery address. Without a digital signature, you cannot prove anyone accepted the goods. Odoo captures neither. For businesses that need verifiable delivery evidence for billing, compliance, or dispute resolution, this is a critical gap.

Delayed Invoicing Without Confirmation

If your billing process requires verified delivery before invoicing, the lack of POD evidence in Odoo creates a bottleneck. Your accounts team waits for confirmation that never comes digitally, relying on phone calls or emails to verify delivery before they can send the invoice.

How It Works

From Customer's Doorstep to Odoo Record

1

Capture Real Proof

The driver arrives and opens the Locate2u app instead of just clicking Done in Odoo. The customer signs on the device, the driver photographs the delivered goods, and the app records GPS coordinates and a precise timestamp. This is real proof, not a self-reported status change.

2

Sync to Odoo

Locate2u pushes the delivery evidence to Odoo via XML-RPC or JSON-RPC. The stock.picking record is updated to Done with the proof data attached as ir.attachment records: signature image, delivery photo, GPS coordinates, and timestamp. The sale.order is also updated with delivery status.

3

Invoice With Confidence

With verified delivery evidence in Odoo, invoices can be generated with proof attached. Your customer receives the invoice along with a link to the delivery confirmation record. Disputes drop dramatically because both parties have access to the same evidence.

POD Capabilities

Verified Delivery Evidence for Every Odoo Order

E-Signatures

Customers sign on the driver's device, creating independent confirmation of receipt. The signature image is stored as an ir.attachment on the Odoo delivery order, providing customer-verified proof that Odoo's built-in workflow lacks.

Photo Capture

Drivers photograph goods at the delivery point. Each image is geotagged and timestamped, providing visual evidence that the correct items were delivered to the right address. Photos are stored as attachments on the Odoo delivery order.

GPS Timestamps

GPS coordinates and server-synced timestamps prove the driver was at the delivery address at the time of confirmation. This data replaces the trust-based "I delivered it" approach with verifiable location evidence.

Barcode Scanning

Scan product barcodes at delivery to verify the correct items were handed over. Scanned data validates against the Odoo delivery order lines, ensuring what was picked in the warehouse matches what was delivered to the customer.

Custom Forms

Add delivery-specific data capture: condition notes, access instructions, or customer feedback. Custom form responses are stored alongside the POD data in Odoo as structured text fields for reporting.

Real-Time Odoo Sync

POD data reaches Odoo the moment the driver completes the delivery. The stock.picking and sale.order records update in real time. No batch imports, no manual data entry. Delivery evidence is in Odoo before the driver reaches the next stop.

The Impact of Digital POD on Odoo Operations

89% Fewer delivery disputes when every order has customer-verified proof
100% Delivery evidence attached to the Odoo record with signature, photo, GPS
0paper Delivery slips needed -- all POD is digital and searchable from Odoo
2day Faster invoicing when delivery confirmation triggers automatic billing in Odoo
FAQ

Frequently Asked Questions

Locate2u connects to Odoo via the Odoo XML-RPC and JSON-RPC APIs. When a driver captures proof of delivery, the data pushes to the corresponding Delivery Order (stock.picking) record in Odoo. Signatures, photos, and GPS data are stored as ir.attachment records linked to the delivery.
Odoo Inventory marks deliveries as Done based on the driver or warehouse operator clicking a button in the system. There is no customer verification, no signature capture, no photo evidence, and no GPS confirmation. The Done status means someone in your organization said it was delivered, not that the customer confirmed receipt.
Yes. Locate2u can update the Odoo delivery order and trigger automated actions to create invoices in Odoo Invoicing. When a driver captures signed proof of delivery, the system can automatically generate and send the invoice to the customer with the delivery confirmation attached.
Yes. Locate2u integrates with both Odoo Community (open source) and Odoo Enterprise editions. The XML-RPC and JSON-RPC APIs are available in both editions, so the proof of delivery integration works regardless of which Odoo version you run.
Locate2u integrates primarily with Odoo Inventory (stock.picking delivery orders), Odoo Sales (sale.order for order status updates), and Odoo Invoicing (account.move for automated invoice creation). The proof data can also be accessed from the Odoo CRM for customer-facing teams.