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Popular: Route optimization, Driver app setup, API authentication, Billing

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Help Categories

Find what you need organized by topic. Each category contains step-by-step guides and FAQs.

Getting Started

Account setup, first-time configuration, inviting team members, and connecting your first driver to the platform.

  • Creating your account
  • Adding your first driver
  • Dashboard walkthrough

Route Optimization

Configure time windows, capacity constraints, multi-depot routing, and understand how the optimization engine works.

  • Setting time windows
  • Multi-vehicle routing
  • Understanding route scores

Tracking and GPS

Real-time tracking setup, GPS device configuration, tracking link sharing, and troubleshooting location accuracy.

  • Enabling live tracking
  • Sharing tracking links
  • GPS device pairing

Proof of Delivery

Configure e-signature capture, photo requirements, barcode scanning, and automated delivery confirmation emails.

  • Setting up e-signatures
  • Photo capture rules
  • Barcode scanning setup

Billing and Account

Manage your subscription, update payment methods, download invoices, and understand your plan usage and limits.

  • Changing your plan
  • Downloading invoices
  • Understanding usage

Integrations

Connect Locate2u with Shopify, WooCommerce, Zapier, Xero, and other platforms. Setup guides and troubleshooting.

  • Shopify integration
  • Zapier automations
  • API key management
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