Delivery Management

Orchestrate every delivery from booking to doorstep

Managing deliveries involves dozens of moving parts: bookings, driver assignments, route planning, customer communication, and proof of delivery. Locate2u brings it all together into one streamlined workflow.

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Booking Management

From incoming order to optimized route in minutes

Deliveries start with a booking. Whether orders come in via your website, API, phone, or email, Locate2u lets you capture them in one central system, automatically geocode addresses, set delivery preferences, and slot them into the day's schedule.

  • Central booking dashboard for all delivery orders
  • Automatic address geocoding and validation
  • Custom fields for special instructions and item details
  • Bulk import via CSV or API for high-volume operations
DELIVERY PIPELINE BOOKED ORD-501 14 Main St ORD-502 7 Oak Ave ASSIGNED ORD-498 Driver: Tom M. IN TRANSIT ORD-495 ETA: 2:30 PM ORD-496 ETA: 3:15 PM DONE ORD-490 Signed ORD-491 Photo
Driver Assignment

Assign the right driver to the right delivery instantly

Stop guessing which driver should take which delivery. Locate2u's smart assignment engine considers driver location, availability, vehicle type, current workload, and delivery constraints to recommend the best match -- or let you override with manual assignment.

  • Auto-assign based on proximity, capacity, and availability
  • Manual override with drag-and-drop driver assignment
  • Real-time driver availability and workload visibility
  • Route re-optimization when drivers are reassigned
ASSIGN DRIVER ORD-503 -- 28 Market Street 2 items | Delivery window: 2:00 - 4:00 PM Best match: Sarah J. (2.1 km away, 3 stops remaining) AVAILABLE DRIVERS SJ Sarah J. 2.1 km | 3 stops left TM Tom M. 4.8 km | 5 stops left RK Ryan K. 3.5 km | 4 stops left LP Lisa P. 6.2 km | 2 stops left
Complete Delivery Platform

Everything you need to manage deliveries end-to-end

Booking Management

Capture orders from any channel -- web, API, phone, CSV -- into one central dashboard with address validation and custom fields.

Smart Driver Assignment

Auto-assign deliveries to the best available driver based on location, workload, vehicle type, and delivery constraints.

Route Optimization

AI-powered routing that sequences stops for maximum efficiency across your entire fleet, reducing drive time and fuel costs.

Real-Time Tracking

Live GPS tracking for every driver on the road. Dispatchers see all activity on a single map in real time.

Proof of Delivery

Capture e-signatures, photos, and notes at every stop. Delivery records are timestamped and GPS-tagged automatically.

Analytics and Reporting

Track delivery KPIs including on-time rates, cost per delivery, driver utilization, and customer satisfaction scores.

ERP Integrations

Delivery Management Software for Your ERP System

Connect Locate2u's delivery management capabilities with the ERP platform your business already runs on.

Oracle NetSuite Oracle NetSuite SAP SAP Microsoft Dynamics Microsoft Dynamics Salesforce Salesforce Sage Sage Infor Infor Workday Workday Epicor Epicor IFS IFS Acumatica Acumatica Odoo Odoo QuickBooks QuickBooks

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FAQ

Frequently asked questions

Delivery management software is a platform that orchestrates the entire delivery workflow from order intake to proof of delivery. It centralizes booking management, driver assignment, route optimization, real-time tracking, and customer communication into one system. Locate2u provides end-to-end delivery management with automated dispatch, live GPS tracking, and digital proof of delivery capture.
Delivery management software improves customer experience by providing real-time tracking visibility, accurate ETA predictions, and automated status notifications at every delivery milestone. Locate2u offers branded tracking pages with live ETA countdowns, automated SMS and email updates, and post-delivery feedback collection so customers always know when their delivery will arrive.
Yes. Locate2u supports both same-day on-demand deliveries and pre-scheduled delivery windows. Dispatchers can add new stops to active routes in real time, and the system automatically re-optimizes driver sequences to accommodate urgent orders while keeping scheduled deliveries on track.
Key features to look for include automated dispatch and driver assignment, route optimization, real-time GPS tracking, proof of delivery capture (photos, e-signatures, notes), customer notifications with tracking links, and analytics dashboards. Locate2u includes all of these features plus API integrations, bulk order import, and a billing engine for invoicing.
Automated dispatch uses algorithms to assign incoming delivery orders to the best available driver based on factors like proximity, current workload, vehicle type, and delivery time constraints. Locate2u's smart assignment engine recommends the optimal driver match and can auto-dispatch orders without manual intervention, significantly reducing dispatcher workload.
Yes. Locate2u integrates with popular e-commerce platforms including Shopify, WooCommerce, and custom online stores via API. Orders are automatically imported into the delivery management dashboard, geocoded, and ready for dispatch -- eliminating manual data entry and reducing errors between your store and delivery operations.